Testimonial
The Cultural Flexibility approach is well tested and well received.
Thousands of human service professionals have journeyed with Tom, from organisations including St Vincent de Paul NSW Support Services; General Practice Training Queensland; The Australian College of Rural and Remote Medicine; The University of Queensland; Queensland Injector's Health Network, and the Queensland Aboriginal and Islander Health Council and their independent member services. More than 95% would recommend us to a colleague and 97% found the journey with us informative and engaging.
But don't take our word for it - here is what participants said about their Cultural Flexibility journey:
Did CF meet your workshop expectations?
'I thoroughly enjoyed myself and learnt more about myself and others'
'I wanted to expand my knowledge of other cultures and what differences exist. I believe I have a much more in-depth understanding than that, and it was presented in a very interesting way'
'I came expecting a boring presentation, but enjoyed the workshop very much'
'The workshop exceeded my expectations. Nice mix of historical, theoretical and practical information'
'My expectations were met and exceeded - I learned so much and felt it was a positive experience that I'd like to share with others'
Is there anything we could have done better?
'Cannot pinpoint anything!'
'More time would have been nice. But that's just because it was so engaging and interesting, rather than because we didn't cover enough of the ground - we did'
'Too short! There could have been more examples of communication styles in a longer workshop. I thoroughly enjoyed this workshop - many thanks!'
What did you learn today that can be immediately applied in your work?
'Taking more time to build trust and relationships can save a lot of time later on'
'To appreciate how two different people may have different understandings of the same communication, because cultural background may influence the way we perceive the same thing'
'Being more aware of power relationships and cultural expectations'
'To consider what I see and not just what I think I know - so I don't preempt the outcomes'
'Being aware that others might not have the same basic assumptions. To listen, and to observe'
'To be able to self reflect and think before I say or do. We don't know the things we don't know, so it's important to take the person into account and ask rather than blame'
'That culture is the way people express and meet universal human needs, which makes us the same and different. And that diversity can be appreciated, not just tolerated.
What were some strengths of the training?
'The interactive exercises were really powerful'
'A feeling of trust. My questions were listened to openly, and answered in a way that left me feeling informed, without emotion or judgement'
'It was very interactive. People relaxed and were able to talk in front of the group'
'The interaction. This made the workshop successful, in that it captured and maintained my attention. It made me think about things and issues I wouldn't have considered previously'
